
Bank transfer
Check that the receiving account is yours and review the displayed currency, limits and possible bank charges.

Payment methods
Check the current cashier and payment terms before requesting a payout. Deposit availability does not automatically confirm withdrawal availability.

Check that the receiving account is yours and review the displayed currency, limits and possible bank charges.

A card used for a Loki deposit may not always be available for withdrawals. Check the current rules, especially if the card has expired.

Confirm the wallet name, ownership requirements, supported transfer and any conversion conditions before selecting it.
Limits
01Minimum and maximum
The applicable amounts and limits are shown in the cashier or current terms.
02Review stage
The request time and any account checks are shown during processing.
03Transfer stage
The cashier or payment provider states which part of the transfer the available timing covers.
04Possible charges
Review operator, bank, wallet and currency-conversion charges before confirming.
05Available balance
The amount available can depend on account status, active terms or another pending request.
A payout has two stages: account approval and payment delivery. A sent status does not necessarily mean the funds have reached your bank or wallet.
Before requesting
Review the current Loki Casino terms, Swiss payment information and any account conditions.
Look for open identity checks, balance restrictions or promotional conditions.
Use a payment option shown in the cashier, held in your name where required, and suitable for the displayed CHF terms.
Save the request reference, date, status and relevant support messages.
Ready to request
Verification

Loki Casino may ask for identity or payment-ownership documents. Use the secure account area or an authenticated support channel, and check why each document is needed.
For privacy questions, review the Swiss Federal Act on Data Protection, revDSG / nDSG, and the information provided by guide to being asked for identificationthe Federal Data Protection and Information Commissioner. This does not confirm any licence or regulatory status for Loki Casino.
Fees
Check the cashier and terms for request, manual-processing or payment-method charges.
Your bank, wallet or an intermediary may apply its own receiving fee.
Check the paid currency, the currency you receive and the conversion rate before confirming.
Payout status
Ask when the request was recorded, which check remains and whether the stated timing includes only working days.
Request the exact document list and secure submission route, then retain the related reference.
Check the release date, destination and payment-provider receipt.
Keep the request and transfer references, then ask Loki Casino and your bank or wallet which stage each can confirm.
Problems
Ask what is delaying the request, which step remains and which current term applies.
Check the cashier for another available option and read its ownership requirements.
Ask for the precise applicable condition and the account record explaining the restriction.
Keep the transfer reference and check your bank or wallet transaction history.
Need help in Switzerland? ESBK information ESBK, the Eidgenössische Spielbankenkommission, provides Swiss information about Spielsperre and related gambling matters.
Questions
The current Loki withdrawal time depends on the selected method, review and transfer stages. Check the cashier and current terms for the applicable information.
Not necessarily. Deposit and withdrawal routes may be treated separately, so check whether the card is available in the cashier and meets the current terms.
That depends on the balance and promotional conditions. Read the current terms, including any effect of cancelling the promotion.
Keep the request and transfer references, dates, applicable terms and written details of the outstanding step.

Collect the relevant references and dates, then send support one clear message through the authenticated account channel.
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The current Loki Casino cashier shows whether crypto is available, together with the applicable asset, network and transaction conditions. Do not assume a particular cryptocurrency is supported.
If crypto appears in the cashier, check the selected asset, wallet address, network and displayed CHF conditions before confirming. An incorrect network can delay or prevent recovery of funds.
Consider the CHF value because crypto prices can change. Keep the transaction hash and wallet records until the deposit and any related withdrawal are complete.
The cashier shows which options are available to Swiss players. Check there for TWINT, PostFinance, Visa and Mastercard, Paysafecard, Skrill, Neteller, bank transfer or crypto before depositing.
For a Loki TWINT option, select Switzerland and open the deposit area after signing in. If TWINT is not displayed, use only the instructions provided in the authenticated cashier.
The Loki minimum deposit is shown with the selected payment method or in the current terms. Review the CHF currency, fees and any identity requirements before confirming a deposit.
A welcome package, regular promotions, loyalty rewards or free spins promotions may have separate conditions. Read the current terms before depositing or requesting a payout.
| Payment method | Payment method |
|---|---|
| Local options | Check Swiss cashier availability, the displayed minimum deposit and the confirmation details. |
| Cards and wallets | Check the supported option, ownership rules, fees and any verification request. |
| Bank transfer | Check beneficiary details, payment reference, crediting procedure and CHF treatment. |
| Crypto | Check the asset, network, address, conversion rate and transaction status. |
A fixed Loki withdrawal time is not published in the available brand information. Check the live cashier and current payment terms, as processing can depend on the method, review and banking procedures.
Confirmed withdrawal minimums, maximums and processing fees are not published in the available brand information. Before requesting a Loki payout, review the amount and charges shown in the withdrawal screen, using CHF where applicable.
Loki Casino may return funds through the original method or another option permitted by the current terms. Bank, e-wallet and crypto withdrawals can involve ownership checks; contact support before creating another request.
Loki Casino may request identity, address, payment-ownership or source-of-funds information before releasing a payout. Submit documents only through the secure account area or authenticated support.
Ensure your account details match the payment instrument. Another person’s card, wallet or crypto account can create an ownership issue under the current terms.
Swiss players should read the privacy information alongside the payment conditions. Personal data is covered by the Swiss Federal Act on Data Protection, revDSG / nDSG, with EDÖB as the relevant privacy regulator.
Use a unique password, protect your email account and never share a password, one-time code or wallet recovery phrase with payment support.
Check the cashier, bank or wallet confirmation and transaction reference when a Loki deposit or withdrawal is delayed. Contact support with the method, date, CHF amount and reference, never a password or private key.
Ask whether the transaction is pending, rejected, reversed or under verification. Do not repeatedly resubmit a rejected payment until the reason is clear, and retain receipts and correspondence.
Loki Casino is for adults aged 18 and over. Players in Switzerland who need help can contact SOS Spielsucht or Sucht Schweiz, and can learn about Spielsperre through ESBK.
The current cashier and terms determine available methods, Loki minimum deposit, withdrawal limits, fees, processing information and verification requirements. Check them before depositing or requesting a payout.