Policy scope
When this policy applies
This Loki Casino privacy policy applies when you visit the website, create or use an account, contact support or use casino-related services. Separate websites and services operated by other organisations have their own privacy rules.
Effective date: see the current privacy notice.
Information handled
Data Loki Casino may receive
01Details you provide
Loki Casino may receive information you submit when registering, contacting support or managing your account.
This may include contact, account and communication details, subject to the current privacy notice.
02Identity and age checks
Loki Casino may request information needed to confirm your identity or that you meet the minimum age requirement.
The required documents and verification process are set out in the current official notice.
03Technical details
Loki Casino may record device, browser, IP address, security and website-use information.
The categories collected depend on how you access and use the services.
04Payment information
Payment-related details may be handled when you use the cashier or request account transactions.
The current cashier and privacy notice explain the applicable process and service providers.
05Support messages
Messages, requests and other information you send to Loki Casino support.
These records may be used to respond, protect accounts and meet applicable obligations.
Do not send passwords, one-time codes or unnecessary identity documents through public messages. Use the secure account or support route shown by Loki Casino.
Purpose of use
Why Loki Casino uses information
- Provide and operate the website, account features and casino services.
- Confirm identity, age, security and compliance requirements where applicable.
- Respond to support requests and communicate essential account information.
- Process transactions and maintain accurate account records.
Protect Loki Casino, players and service providers from fraud, misuse and unauthorised access.
Cookies
Cookies, preferences and browser controls
Loki Casino may use cookies or similar technologies for essential functions, security, preferences and website performance. The current cookie notice explains the tools in use and the controls available to you.
Your browser may also store history, cache or downloaded files. You control those items through your browser and device settings, rather than through Loki Casino. Cookie settings spells out how the two differ.
Hosting and logs
Hosting, access records and technical logs
When you open the Loki Casino website, hosting systems may receive technical information needed to answer the request, such as the requested address, IP address and browser headers.
The applicable hosting arrangement determines whether records are retained and for how long. Specific providers and retention periods are not published on the official site.
Sharing information
When information may be disclosed
Loki Casino may share information with service providers or authorities where needed to operate services, protect security, process transactions or meet legal obligations.
Requests made through external websites are governed by the privacy notice of the organisation receiving them. Check that notice before submitting personal information.
Security
Protecting sensitive information
Keep private details in secure channels
Loki Casino does not ask you to disclose passwords or one-time security codes through ordinary messages. Check the web address and use the secure route provided before sending identity or payment information.
- Never share passwords or one-time codes.
- Keep account recovery links private.
- Check screenshots for hidden personal details.
- Keep your browser and device updated.
Retention and deletion
How information is retained and removed
01Account and support records
Loki Casino may retain these records for as long as needed for the relevant service, legal duties, security or dispute handling.
02Identity and transaction records
Retention depends on applicable legal and operational requirements; the current privacy notice provides the relevant details where published.
03Cookies and browser storage
You can manage these items through your browser or device controls, subject to the technology involved.
04Requests to delete information
Submit a request through the privacy or support contact published by Loki Casino.
Deletion may be limited where retention is required by law or needed for legitimate security and account obligations.
Your rights
Your privacy choices in Switzerland
Under the Swiss Federal Act on Data Protection (revDSG / nDSG), you may have rights to request access, correction and information about processing. Depending on the circumstances, you may also ask for deletion, restriction or object to certain processing.
The EDÖB information The Federal Data Protection and Information Commissioner, EDÖB, is Switzerland’s relevant data protection authority. The appropriate route depends on the responsible entity and your circumstances.
Need help with privacy?
Find the right contact for questions about your account information.
Get Bonus NowFurther information
Related Loki Casino information
Loki casino privacy policy in Switzerland
Loki Casino privacy policy essentials
The Loki casino privacy policy explains how Loki Casino may handle personal information when you visit the website, create an account, contact support or use gaming-related services. It covers possible data categories, purposes, retention and choices for players in Switzerland.
The exact legal entity, privacy contact, retention periods and technical providers are not published on the official site. Check the current Loki Casino privacy notice before registering or submitting personal information.
- Loki Casino may handle identity, contact, account, device, technical, transaction and communication information, depending on the services you use.
Loki privacy policy: data that may be collected
Loki Casino may receive details such as your name, date of birth, address, email address, telephone number and account login information. Identity or age checks may require further documents, with the precise requirements set out in the current notice.
Loki Casino may also process IP address, browser, device, approximate location and website-activity information. Cookies and similar tools may support preferences, security and performance, subject to the available controls.
- Information submitted directly, including support messages and payment-related details.
- Information created through account activity, security checks and website use.
- Information received from service partners where permitted by applicable law.
Loki Casino data protection and processing
Loki Casino should retain information only for as long as necessary for its stated purpose or a legal obligation. Specific retention periods are not published on the official site, so request confirmation for particular records when needed.
Loki Casino privacy and security in Switzerland
Loki Casino may use access controls, encryption, monitoring and other safeguards to reduce unauthorised access or disclosure. No online transmission is completely risk-free, so keep passwords private and report unusual account activity promptly.
For players in Switzerland, Loki privacy questions fall within the context of the Swiss Federal Act on Data Protection (revDSG / nDSG). EDÖB is the relevant Swiss data protection authority, although the correct complaint route depends on the responsible entity and circumstances.
Your rights with Loki Casino
Loki Casino players may request access to personal data, correction of inaccurate information and deletion where legally possible. Depending on the circumstances, you may also object to processing, request restriction or withdraw consent; withdrawal does not undo earlier lawful processing.
Use the privacy contact published in the current Loki Casino notice. Include enough information to identify your account, but do not send unnecessary sensitive documents. If the matter remains unresolved, contact EDÖB for information about available options.
Loki Casino services are for adults aged 18+. Parents and guardians should help prevent children from accessing gambling accounts or marketing, and suspected underage access should be reported promptly.
